Original topic:

Galaxy S24 Ultra Battery Drain Fast After April Update

(Topic created on: 2 weeks ago)
197 Views
UsmanganiShekh
Active Level 5
Options
Galaxy S
I have Purchased S24 Ultra 24 January And Battery is OK For mid March But After April Security Update Battery Is Draining Fast Please Any Solution Freinds..

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7 Comments
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
swapan1997
Active Level 9
Galaxy S
Were you travelling during this test ?
Galaxy S
No
0 Likes
SamsangLover
Beginner Level 4
Galaxy S
I am very much worried about my s24 too.....my internet is getting stuck again n again needs assistant too
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JithinAjith
Expert Level 1
Galaxy S
Settings 》Google 》Devices 》Turn off scan for nearby devices
Settings 》Connections 》More connection settings 》Printing 》Turn off default printing service
Device care 》Battery 》Background usage limit 》Deep sleeping apps 》 add apps
Settings 》Location 》Improve Accuracy 》Turn off Bluetooth and WiFi scanning
jainzy
Active Level 2
Galaxy S
Same with mine
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue. However, we are taking your valuable feedback regarding this.

Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

You can check the device in safe mode and for the same mode you can tap on the given link. https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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