Original topic:

Galaxy S23 Ultra - Google Play System Update

(Topic created on: 12-14-2023 08:38 AM)
137 Views
CŌŁŌŠŠÜŠ
Active Level 4
Options
Galaxy S
My galaxy s23 ultra is stuck on october update. Samsung is very quick on releasing security updates but why it fails to release timely play system updates is still a mystery. 
3 Comments
Galaxy S
Reset the phone 🤳 may facing any technical issues
0 Likes
Galaxy S
Technically speaking play system update is rolled by google unfortunately samsung has no control on this it's google who rolls this update and unfortunately there is some kind of weird bug which is creating this issue it happened last year toooo u get update ur phone downloads it and also ask u to restart when u restart it and check again ur update would be still stuck on same month so don't worry like last year it would be resolved this year tooooo
Mine is stuck on July and if u do a factory reset ur phone will go back to July from October 😁 😁 😁
cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that in some cases regular OS upgrades may cause delays to planned security updates. However, you can rest assured the OS upgrades will include up-to-date security patches when delivered.

We are doing our best to deliver the security patches, the delivery time of security patches may vary depending on the regions and models.

You can check the security patch update from the given link: https://security.samsungmobile.com/workScope.smsb

Warm Regards,
Samsung Customer Support

0 Likes