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01-28-2025 08:46 PM (Last edited 01-28-2025 08:53 PM ) in
Galaxy SI am writing to express my dissatisfaction with the service regarding the green line issue on my Samsung Galaxy S22 plus mobile phone.
I am facing this issue once i have updated the phone to DECEMBER SECURITY PATCH LEVEL.
I have been using this device since 2022 and there have been no issues until this December software update happened.
When i did some online research i got to know several s22 and s22+ users are facing this problem post the December update.
I connected with Customer service. They denied for free replacement and stated around 15k will be charged for the screen replacement. They told like currently they only have option to change the display for S21 series and S22 ultra as a free service having beyond warranty which is quite disappointing given the significant investment made in purchasing this flagship model. Why not for S22 plus which also a flagship having the same green line issue.
I even visited service center today for assistance and got to know a new update that now Samsung is now considering s22 device free screen replacement after reviewing the genuine concerns from several s22 users, hence in coming weeks hopefully Samsung will consider the problem that s22 plus users facing and will add the model for free screen replacement policy.
#greenline #Samsung #s22+ #greenlineissue
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01-28-2025 09:09 PM in
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01-28-2025 09:49 PM in
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01-28-2025 09:49 PM in
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01-29-2025 01:52 AM in
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01-29-2025 01:41 PM (Last edited 01-29-2025 03:42 PM ) in
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01-31-2025 12:03 AM in
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03-01-2025 11:25 PM in
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a month ago in
Galaxy S