Galaxy S22 plus Green line

[Shiva8Kri]

Hi , 

I am facing a green line issue on my S22 Plus. I bought it in October 2022. After the security update on March 24th, a light pink line appeared, but now it has become bright and is disturbing my sight. Any suggestions?

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[etesh07]

Same with my s22

[Shiva8Kri]

Did you find any solution?

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.

Please follow these easy troubleshooting steps which may help in resolving this issue:

● Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off. Kindly power buttons on the device after by pressing power for 5-7 seconds.

● Reset the device:
Note: Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite. Remember Google password before resetting the device because it required during initial setup. If you don't remember the password, then reset (Forgot password) your google account.

Settings > General Management > Reset > Temporary cloud backup or External storage backup > Factory data reset (This will erase all data, including files and downloaded apps.)

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[Shiva8Kri]

Hi Team ...I did all the above options including reset 😟 didn't work...pls guide me

[ram_ram]

Sir my Samsung s22 mobile display got Green line on 1st of Jan after software update out of warranty after repeated request samsung changed my mobile display free of cost samsung service center and samsung customer support don't give free replacement you have to open my galaxy app send email to Samsung care try before that you must get job card in samsung service center

[Shiva8Kri]

Thanks Ram.. could you pls share email id 🙏

[sarvesh2000]

First there shouldn't be any physical or water damage to your phone. If this is true, follow the below steps.

You first have to go to the service center and create a job sheet. The write a mail to the Samsung and explain your issue. If they deny the free replacement, escalate it to the CEO level. Keep insisting to bring this issue to the higher authority. After this, they will call you and provide you the discount.

I also created a post about it. You can check that as well.

You can also post it on social media or comment on their Instagram page post comment.