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05-24-2024 02:39 PM (Last edited 05-24-2024 02:40 PM ) in
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05-24-2024 03:31 PM in
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05-25-2024 10:57 AM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, kindly perform the following steps to resolve your issue by the given links. However, we are taking your valuable feedback regarding this.
Reset the camera settings: Home screen tap on Camera>Settings>Reset settings>Reset.
Clear camera application data: Apps>Camera>Storage>Clear Data.
Check app cache: Settings > Apps > Camera> Storage > Clear Cache.
Galaxy device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/
Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/
You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...
In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Warm Regards,
Samsung Customer Support
