Original topic:

Galaxy S20+ fingerprint sensor became slow after One UI 4

(Topic created on: 02-05-2022 05:11 PM)
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NithinChandraJ
Active Level 1
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Galaxy S
Has anybody noticed slowness in fingerprint unlock after upgrading to one UI 4 in Galaxy S20+?
5 Comments
hemanthtech
Active Level 4
Galaxy S
go to settinhs biometrics fingerprint animations off and transition effect off try it
Galaxy S
Thanks, but those are already off.
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samfan156
Active Level 10
Galaxy S
Nope it's improved 😌
Galaxy S
It seems my phone was going through a learning curve. It's much faster now!
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cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* To improve recognition performance, register fingerprints of the hand used most often to perform tasks on the device.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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