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08-24-2020 12:11 AM (Last edited 08-24-2020 12:35 AM ) in
Galaxy SHello fellow Indians and disappointed S20 exynos users,
I want to ask if the heating issue in persisting for all of you or is it me? Even if I am watching a video for 15 mins or taking a call, it gets heated up. The temperature of battery reaches 40C. Heard that the issue got resolved after the software update. But not for me.
Any thoughts, suggestions, solutions?
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08-24-2020 12:16 AM in
Galaxy Swait for one ui 2.5
maybe they will resolve with one ui 3 in their upcoming update
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08-24-2020 12:42 AM in
Galaxy Sbut in settings under display u will find it locked at 120hz only.
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08-24-2020 12:28 AM in
Galaxy SHeating issue is normal these days in Samsung devices .
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08-24-2020 12:42 AM in
Galaxy Sbut in settings under display u will find it locked at 120hz only.
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08-24-2020 01:24 AM (Last edited 08-24-2020 01:25 AM ) in
Galaxy SIt will also happen when certain apps are launched, such as the camera or Google Maps or using the phone on high brightness .
Such apps eats up a lot of battery power in general, so it’s not surprising that Samsung is making sure that the smooth and quick 120 Hz refresh rate won’t be active when those apps are being used and when temp. is going up by some certain it will switch to 60 hz.
Samsung will resolve this issue in coming software updates .
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08-24-2020 06:06 PM in
Galaxy S- Mark as New
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08-24-2020 10:48 AM in
Galaxy SThey are the free gifts from Samsung to help users in Winter. 😖

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08-26-2020 01:29 PM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
