Original topic:

GREEN LINE ISSUE

(Topic created on: 06-20-2024 10:16 PM)
611 Views
Ranansu2024
Active Level 1
Options
Galaxy S
Why S21FE is getting green line issues. Got 7 lines in the last 10 days. Should we boycott samsung?

Even 100$ phone is better than Samsung.
8 Comments
Professor01
Active Level 3
Galaxy S
Did you go to service centre?
0 Likes
Ranansu2024
Active Level 1
Galaxy S
They are asking for 150$ for screen replacement, lol.
Adnan030
Active Level 5
Galaxy S
Yes, we should because many people are facing this problem and Samsung is unconcerned.
Ranansu2024
Active Level 1
Galaxy S
Bro, it's disgusting, I got 8 green lines in just 15 days
0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung member,

Greetings from Samsung customer support.

As per your query, kindly follow the easy troubleshooting steps which might help to solve the issue.

Power OFF Galaxy smartphones and turn ON-
To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.

Update device software (If Software update available): https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset the device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support.

0 Likes
Ranansu2024
Active Level 1
Galaxy S
Are you brainless? Power on off and reset will remove green lines?
0 Likes
cbharath2
Active Level 1
Galaxy S
Vist service center and log a ticket and then log complaint with service ticket (photos would be needed) to service head or ceo email avilable in samsung support.
servicehead.in@samsung.com
Ranansu2024
Active Level 1
Galaxy S
I'm from Bangladesh, brother, so I don't know what I have to do now
0 Likes