Original topic:

Front camera with flash in Dark room issue

(Topic created on: 03-18-2024 10:42 PM)
1556 Views
Pradeep1428
Active Level 4
Options
Galaxy S
Dear Members,

I recently update by samsung galaxy s24 ultra to March security patch update yesterday. When i was click my photo with front camera with falsh light on.
The sides are getting rainbow colour frame like thing.
Is this issue anyone facing S24 ultra owners.??

Samsung team please 

image
This rainbow type frame


work on this before releasing any updates?

14 Comments
Sayam_Hossain
Active Level 6
Galaxy S
Yups... facing the same issue. 20240319_001322_1000008910_1710787404.jpg
S24ultra1505
Expert Level 5
Galaxy S
No way out...wait for camera update.
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Sayam_Hossain
Active Level 6
Galaxy S
Having the same issue ?
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S24ultra1505
Expert Level 5
Galaxy S
Testing in progress.1710856204406.jpg
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Galaxy S
Yes same issue bro samsung such a not satisfied this time...
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S24ultra1505
Expert Level 5
Galaxy S
Update coming...1711027622768.jpg
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sushilk28
Beginner Level 3
Galaxy S
Indeed, I am encountering the same issue. The update introduced on March 26th did not resolve this issue. It appears that additional users should report it on this platform to be acknowledged or highlighted. Other camera apps are functioning effectively. Unfortunately, we have observed this in the S24 Ultra being a top model.
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Reset the camera settings: Home screen tap on Camera>Settings>Reset settings>Reset.
Clear camera application data: Apps>Camera>Storage>Clear Data
Check app cache: Settings > Apps > Camera> Storage > Clear Cache.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue persists kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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