Frequent network connectivity problem in S21fe

[kpawan257]

Frequent disconnection fron internet and switching from 4g to 5g. And also 5g speed is too slow. Even after changing the network operator the problem is not resolved. And even while calling, this network connection problem persist.

[monawwaralam121]

My S21FE same problem

[sathya12]

Not seen this issue on my s21 fe SD888 variant.
Network switching could be due to your location having weak 5g. Try setting network to max LTE and try for some time. You might not face the network switch and speed issue. Probably device is trying hook to fastest. But due to weak signal, might be switching back.

[kpawan257]

Have already tried to set network at max LTE. Network switching is absent but still frequent disconnection occurs. And these issues are only present in my samsung device. Not on the other brands device.

[sathya12]

Ohh.. someone else also replied the same. Looks like few devices having this issue then.. Did you test the device in members app? Also, try visiting service center once. Or reset the device completely and setup fresh

[Rajendra4126]

Same problem face

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern kindly visit this mentioned link to resolve your Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

Note: Kindly contact your network service provider make sure there is no issue from their end regarding the 5G services.

In case the issue still occurs kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support