Free screen replacement for S series and Note series green line

[VivekP7039]

My friend recently encountered the green line issue after updating to One UI 6.0 April 2024 security patch on his Galaxy S21 FE. Upon contacting the service center, he was informed that Samsung is offering free screen replacement for this problem on various phone models. He'll only had to pay for the GST charges. Here's a list of the covered devices.

Whatsapp communication with the Service center.

[Members_SGxrHA9]

If Samsung acknowledges the issue, why restrict it for such a small time. People will update their phones when Samsung releases it and they will face this issue and then Samsung will reject it saying deadline is done. This is cheating on part of Samsung. 

[VivekP7039]

Totally understand but unfortunately this is how it's working currently. Maybe if people make a community and raise it on a big level then maybe they will take some big decision. Oneplus currently offers free replacement of in condition smartphones which got green line due to software issue hassle free without asking many questions. But before this decision there were lakhs of people who wasted their hard earned money and time for fixing their stuff due to software issue. They had to sacrifice.

[Yuvaah30]

Is that possible to add S21 FE model for free display replacement due to green line issue? I bought it on June 2022.

[VivekP7039]

I already answered this above. Kindly refer above chats. Short ans: you have to try

[ROZAJMERI]

I am a pure sumsung coustemer from 2000 when gsm phone with entina till 2024 i am still using sumsung in the year but now after using sumsung from 20 years i am never dissappoint from sumsung but now i am very dissapoint to say that i own and trustable company has fraud me .my sumsung s22 has a got a green line after software upate i am very sad to say that samsung has disappoit me after using sumsung from 20+ years this is sad moment for my life i request you to replce or repair my device because i could not accept this kind of things with pure sumsung couatmer and it is not only me but many other coustemrs have this problem and i am very sad to say that if this kind of behavior contines we people from samsung family needs to leave the samsung family and use other phones we are not at all happy to leave this company at all and this is not are fault at all its your company fault and only you are 100% responsible for it if the software is not ready to use company should not upade the mobile company should cheak the upade with responsiblity in upate 16.1 One UI Version problem i was using m200 galaxy Y galaxu y duos R200 galaxy grand ,grand2,j7,j6,,s3,s3 mini ,A50,A53,A52 wifi 6 S7 Mini , S5 , Galaxy F ,Samsung Guru keypad mobile and many more but after many years i do not rember some of them but i am never dissapoint with any of them but this s 22 ultra has got a green line after upade . But i am very sad to say the samsung is nowdays is not giving value to coustmers but giving importance to money and thinks to make company more profjtable we the people of india takes coustemers as god and happiness is only we need and try to stasify it thats all we dont give the pripority to money on coustmers we are not willing to defame the company but my friends were telling not to buy samsung and my trust on this comoany has been removed


I am very premium coustmers of samsung for more than 20 years but i am giving this in writing .i with my s22 ultra upated software after mobile setup till 100 % when optimisng finished when switch on the phone green line came after line i shut down the phone 2-3 times and it was biggest fault that i upaded my phone
Dont parchese samsung S seris phone
S22 ultra s23 ultra s24 ultra all model probleams
Dont update one UI version 6.1

[VivekP7039]

Sad to hear that. Hope you get it fixed somehow

[abdul4002]

S21 green line issue

[VivekP7039]

Visit service center and try for resolution

[VARane]

Dear all

Please raised the complaints to NCH

[usmaann]

My back door is open idk how it opened I don't have exterior damage they still give screen replacement??