Original topic:

Fortnite Game Crash

(Topic created on: 07-05-2023 10:54 PM)
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sai_s23
Active Level 1
Options
Galaxy S
Hi, I have Samsung Galaxy S23 Ultra and the newest June firmware to the phone. Fortnite mobile has run better than earlier phones in Galaxy lineup until now. Game crashes frequently despite trying all type of game settings from low to high graphics, every game crashes in the middle.The game has also the newest update and the crashing occurs still. Any fix for this?
5 Comments
yashgole
Beginner Level 3
Galaxy S
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Check app cache: Clear cache memory of a particular application: Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application>Support>Type your query>Ask a question/Tap an error report>Send)

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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sai_s23
Active Level 1
Galaxy S
I cleared the cache and played again but the issue still persists.
hello124
Active Level 3
Galaxy S
I also have same fortnite crash issue in every game on my S23 Ultra please Samsung do something and solve this issue it happened after Jun software update
sai_s23
Active Level 1
Galaxy S
Thanks Devansh. Fortunately the latest fortnite update fixed the crash issue. I am able to play at epic settings +90fps as well. Smooth as before. Appreciate the help.
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