Original topic:

Forget about One Ui 7 since samsung introduced serious bugs in One UI 6.1

(Topic created on: 02-15-2025 09:10 AM)
326 Views
kanth009
Active Level 1
Options
Galaxy S
Yes forget about One UI 7 for now—Samsung seems to have introduced serious bugs in One UI 6.1, causing devices to crash and restart unexpectedly with errors like "System UI isn't responding" and "One UI not responding."

Users of the Galaxy S25 Ultra and S24 Ultra have also reported this issue and I've been facing this issue on my Galaxy S22 Ultra from past 2 days, and it got so bad that I had to factory reset my phone just to make it usable again—but the problem still persists. yet Samsung's customer support is downplaying the severity, offering generic solutions like changing themes, clearing cache, or visiting service centers. However, this appears to be a much more critical issue that requires immediate attention from Samsung’s development team.

If you're experiencing this problem, share your experience in the comments so Samsung takes it seriously and provides a fix in an upcoming update. 

Other Samsung users, please support this post by liking or commenting so we can push Samsung to act before this bug affects more devices and causes data loss like it did for me.

Let me know if anyone finds a proper solution for this problem

5 Comments
Wodehouse
Expert Level 5
Galaxy S
In my opinion one UI 7.0, Beta 2 is more stable, smooth. Here is the catch. They filled Beta 2 in S25 and F06 and palmed off as a stable version. Last few days we are seeing problems, some quite unusual in S25.

Samsung messed up one UI 7.0 and S25
Arigh
Active Level 5
Galaxy S
It's old samsung tactics
cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that our developer teams continue to work towards enhancing our product through software updates. Please note that regular OS upgrades may occasionally lead to delays in our planned updates, as we prioritize thorough testing, bug resolution, and rigorous quality checks.

Kindly stay tuned for the UI 7 update, which will be released very soon. To stay updated, please remain active on the Samsung Members application, as you will be notified when the update arrives on your device.

We are taking your feedback regarding this matter and will take it into consideration for future updates.

If anyone facing the issues, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support

0 Likes
RajaM35
Beginner Level 2
Galaxy S
Samsung restart issue with my m35 for the past 2 days
shivmgor
Active Level 9
Galaxy S
My s22+ is randomly started heating and lagging issue