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11-17-2024 11:32 AM in
Galaxy S- Mark as New
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11-17-2024 12:16 PM (Last edited 11-17-2024 12:16 PM ) in
Galaxy STo address these issues, Samsung has acknowledged the problems and promised to improve camera quality with future updates. In the meantime, you can try a few workarounds to improve camera performance:
- *Ensure latest software*: Make sure your device is running the latest software.
- *Reset camera app*: Reset the camera app to its default settings.
- *Check for updates*: Keep an eye on Samsung's official website or forums for updates on the next software patch.
It's also worth noting that the S24 Ultra's camera performance is still considered to be among the best in its class, with DXOMARK ranking it 27th globally.
If this reply answered your query please mark my reply as "resolved" by clicking 3 vertical dots. Thank you 😊
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11-18-2024 11:13 AM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
We want to take a moment to express our sincere appreciation for the time you have taken to share your valuable comments with us. Your feedback is incredibly important and helps us to continually improve our services.
Kindly share the log file. Also, share video clips and images for better understanding. This will help us to further investigate and resolve the issue.
Path: (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
Warm Regards,
Samsung Customer Support