Original topic:

Focusing issue in slow motion on Samsung S20.

(Topic created on: 12-31-2022 09:16 PM)
331 Views
90Dev09
Active Level 4
Options
Galaxy S
After updating one ui 5.0; I'm facing focusing issue on slow motion mode; may be company done knowing to disturb the device and force user to buy new.


7 Comments
Doctrdope
Active Level 4
Galaxy S
Switch on flash n check
0 Likes
MrAniruddha
Active Level 3
Galaxy S
Same problem a52s 5g
90Dev09
Active Level 4
Galaxy S
After updating?
0 Likes
MrAniruddha
Active Level 3
Galaxy S
Yes. flash mebhi fokas Kam nahi karta
Doctrdope
Active Level 4
Galaxy S
Check in normal camera, if focus is working or not. If not working, maybe it's defective get it replaced in service center
0 Likes
90Dev09
Active Level 4
Galaxy S
In normal mode camera is fine but I didn't focus on slow motion only
0 Likes
cs-member11
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Clear the camera lens with a microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt, and dust from the camera lens.

* Reset camera settings
Camera > Settings > Reset settings > Reset.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes