Original topic:

Flagship device?

(Topic created on: 12-02-2024 08:31 PM)
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Kitti248
Active Level 5
Options
Galaxy S
I'm using Samsung s24 for the past 2 months and I'm facing minor lags while opening apps and pull down notification panel and i don't know even Samsung flagship devices also still on logs? Or are there any reasons for lagging in my device??
4 Comments
goodthings
Expert Level 5
Galaxy S
Please reset all settings of your's device in general management settings also optimize your's device in device care too then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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Reaperloyal
Active Level 8
Galaxy S
What refresh rate do you use?
And if you face still after keeping it at adaptive then go to developer options and change the animation scale it will make you feel the phone faster and try clearing storage if its full and try clearing cache and also if this all doesnt work try taking backup and reset your phone then maybe the situation will get better if this still happens try contacting samsung and updating the phone to latest software

These are just my suggestions
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

● Check space availability: Settings > Battery and device Care > Storage.

● Check RAM in your device: Settings > Battery and device Care > Memory.

● Check app cache: Settings > Device care > Storage > CLEAN NOW.

● Clear cache memory of a particular application: Settings > Apps > pick the app > Storage > Clear Cache.

● Close Background Apps.

● Remove third party application.

● Remove memory card: Apps > Settings > Device maintenance > Storage > More option > Storage settings > SD card > Unmount.

● Remove third party accessories.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps:
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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