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02-25-2025 02:31 AM (Last edited 02-25-2025 02:34 AM ) in
Galaxy S
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02-25-2025 04:15 PM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.
Please follow these easy troubleshooting steps which may help in resolving your device issues. We are taking your feedback regarding this matter and will take it into consideration for future updates.
1. Galaxy device camera issue: ● Reset the camera settings: Tap on Camera>Settings>Reset settings>Reset.
● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/
1. Galaxy device display issue: ● Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off. Kindly power buttons on the device after by pressing power for 5-7 seconds.
● You can reset your device by following the steps:
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember password then advise to reset (Forgot password) your Google account.
Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tap on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.
In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
Warm Regards,
Samsung Customer Support
