I am writing to bring to your attention an issue I have been experiencing with the display of my Samsung S24 Ultra over the past few months. The primary concern is the excessive smudging that occurs on the screen, making it sticky and difficult to use.
In an effort to understand the cause of this issue, I conducted a comparative test with a friend's Samsung device, which is priced around 25 thousand. Surprisingly, their device exhibited significantly less smudging compared to my own.
It is important to note that I am not using any tempered glass or other accessories that could potentially contribute to the stickiness. Despite this, the display remains problematic.
I kindly request the assistance of the Samsung team in resolving this matter and providing guidance on how to mitigate the excessive smudging issue. Your prompt attention to this concern would be greatly appreciated.
