Original topic:

Finger print sensor Not working

(Topic created on: 11-11-2023 07:14 AM)
248 Views
kiluva
Active Level 1
Options
Galaxy S
After updating my s20 fe finger print sensor is not working 😕 
6 Comments
DarkPhoenix
Active Level 3
Galaxy S
Please visit the nearest service center if the phone is not even registering any new fingerprint after the update. Try backing up yout data before hand as they might format your phone.
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Harshith111
Active Level 2
Galaxy S
After what update
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kiluva
Active Level 1
Galaxy S
One UI
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, Kindly perform the following steps to resolve your fingerprint issue please visit this link: https://www.samsung.com/in/support/mobile-devices/what-to-do-when-samsung-phone-is-not-recognizing-f...

In case the issue still occurs. Please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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Prayatna
Active Level 1
Galaxy S
Same here... although my sensor is working it doesn't identify the fingerprint many a time after the latest update
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kiluva
Active Level 1
Galaxy S
Ya even I am facing the same problem
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