Original topic:

Final Update : Green Line Issue in Samsung Galaxy S22 after software update

(Topic created on: 11-07-2024 05:58 PM)
1100 Views
shreyaspai
Active Level 3
Options
Galaxy S
Greetings community members,

I am happy to inform you all that I have received free screen replacement from Samsung for my green line issue in Galaxy S22.

I escalated the case by using mail to CEO feature in thier website, although the first call wasn't effective further escalation of the case turned to be fruitful.

The Costomer Experience Manager was very cooperative and acknowledged my issue on Tuesday 5th Nov, instructed me to leave my phone at the service centre.

I got my display replacement today and had to pay only ₹649/- as service charges.

I would also like to thank the CEO team and Service centre for helping me out.

Thank you all for supporting me.

Attached pictures for reference 

Shreyas Pai

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34 Comments
mani_123
Active Level 1
Galaxy S
Can u pls tell when did u buy ur phone. And what happened in the call after mailing ceo.
0 Likes
shreyaspai
Active Level 3
Galaxy S
My phone was out of warranty. I purchased it 2 years ago.
0 Likes
mani_123
Active Level 1
Galaxy S
Can u pls share your job sheet number, if u don't mind plsssss.
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shreyaspai
Active Level 3
Galaxy S
You'll have to file your own job sheet. My job sheet number isn't necessary.
0 Likes
Galaxy S
Do we need to submit our phone to get enrolled in job sheet?
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