I recently bought the 25W power brick and i am using it with the charging cable which come with the box for S24U, but though it is mentioned that the charger supports fast charging when I connect my phone to the charger it shows super fast charging but then toggles back to normal charging . Does anyone have any idea why I am facing this?
As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.
Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appriopriate issue category> Type your query and send.)
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
