Original topic:

Facing issues with my in call speaker (earpiece) on my S21 ultra.

(Topic created on: 10-02-2021 07:08 PM)
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Ani665
Active Level 4
Options
Galaxy S
I have recently purchased the device and from some days I am noticing a rattling noise when I call someone at high volume. On decreasing the volume the issue is resolved. 
Looks like it's a hardware glitch. Is anyone else facing this issue?
Kindly let me know what resolution was given if you had such an issue.
3 Comments
Kingniranjan
Active Level 1
Galaxy S
Reset App Preference

- Navigate to Settings.
- Select Apps.
- Touch More Options.
- Hit Reset App Preference.

Update App

- Go to Google Play Store.
- Tap Three Dash Line located at upper left corner.
- Tap My Apps And Files.
- Lastly, hit Update.

Verify sound settings on your Device

Some of the users don’t hear the sound or vibration while receiving email, text message, or any other application notification, verify and alter the volume settings on your Samsung S21 by following the given below steps:

- Swipe up to access the App Tray.
- Navigate to Settings.
- Select Sound And Vibration.
- Touch Volume. To alter the volume level, simply drag the slider from right to left.
- Plus try to verify the sound of various sounds such as Media, Notification, Ringtone, and System.
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Check after rebooting your device.   

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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