Original topic:

Facing issues in 5G connectivity - Samsung Galaxy S21 FE 5G Exygnos

(Topic created on: 3 weeks ago)
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Ramki_Selvaraju
Active Level 3
Options
Galaxy S
Have any of you faced 5G connectivity issye even though if you are good 5G connection Area. It automatically changing to 4G.
4 Comments
SID_
Active Level 7
Galaxy S
As for s21fe if phone overheats above 45c approx then it switches back to 4g
goodthings
Expert Level 5
Galaxy S
Please reset network setting of both Sim one by one and than reset all settings of your's device in general management settings also Flight ✈️ mode on n off one time, restart your's device without any Sim in slots, interchange Sim in slots, turn off power saving mode then try to it's again. If you like please accept as a solution it's help to others users also, click 3dots in my reply section and click on accept solution. Thanks.
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, kindly visit this mentioned link to resolve your Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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Batman10
Active Level 2
Galaxy S
No. Sometimes it happens when I get into low network coverage area. Other than that, I haven't experienced any such network switching.
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