Original topic:

Facing issue of vertical green & pink line on the display of my S20+ device

(Topic created on: 08-22-2022 03:55 PM)
162 Views
Tanujeet
Active Level 1
Options
Galaxy S
I am facing issue of many green and pink lines appeared on my galaxy s20+ device..and I also had mailed many times to samsung official mail ID but they refuse to do anything from their side and also visited service center. But nothing solved..moreover when I update my phone or apps.. an additional green line appeared. 

I also heard about this issue in this specific handset but not any service given by the Samsung company. 

Not a little harm from my side has been done from my side...not any physical damage...but continuously adding lines on my device's screen.
18 Comments
Members_q3c910D
Beginner Level 2
Galaxy S

They are still not accepting the request, do you have any document which I can use to show to service center?

 

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Galaxy S
Please call toll free number and convey the issue. They will help you with nearest service center using pin code.
For me nearest service center contacted samsung for getting confirmation.
I am awaiting my unit, if all goes well I will replacement. If any documents will share post successful service. Please wait for my update
Tanujeet
Active Level 1
Galaxy S
Okay...please share the documents after the service given by the service center...so that we can also avail the service.
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YashviPadhiar
Active Level 1
Galaxy S
Yeah sure plz do share
0 Likes
Galaxy S
I have received my unit after 2 weeks. Nothing asked, smooth process they replaced screen along with battery.
I exchanged this with s22 plus recently.
Please visit nearest service center and make sure there are no crack or dents or any screen Crack. they will ask for purchase invoice letter,keep that with you.
cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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pradeepkusuma
Active Level 4
Galaxy S

Samsung is cheating, if you have any dent like in size of a pixel, they are replacing for free, they are charging around 16k.
Issue came after recent software update.
Never buy Samsung flagship phones.

Galaxy S
Guys please watch this & be aware of this issue before you buy new flagship smartphones of Samsung

Current Position of Samsung S series & especially the S20 plus phones.


https://youtu.be/a6xMfYEE_0U
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Galaxy S
Guys please watch this & be aware of this issue before you buy new flagship smartphones of Samsung

Current Position of Samsung S series & especially the S20 plus phones.


https://youtu.be/a6xMfYEE_0U
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