Original topic:

Facing cellular signal and call drop problem

(Topic created on: 07-02-2023 05:30 PM)
321 Views
gauravjadaun
Beginner Level 2
Options
Galaxy S
I bought Samsung s22 ultra one year back and since 4 months I am facing cellular signal issue and call drop issue. I reset handset many times and new software has been installed from authorised Samsung service centre as well. After all, problem is still persist in my mobile. Service centre guys are saying that this mobile has motherboard issue.

I am very upset 😡 as I spend lot of money to buy this mobile on emi.

Can anyone please help me how Samsung can take back this mobile and give me new one.

Or they upgrade my mobile free of cost
7 Comments
Anuj055
Active Level 3
Galaxy S
Same issue with me
0 Likes
gauravjadaun
Beginner Level 2
Galaxy S
Samsung mobile phones are having many problems
0 Likes
swapan1997
Active Level 9
Galaxy S
Not with my s22 ultra
0 Likes
manojporwal
Active Level 7
Galaxy S
Same issue with me
0 Likes
bratheesh
Active Level 3
Galaxy S
I also had same issue. They just said your mobile is ok till my warranty ends and then they replaced my antenna and charged me 4k. Now its ok
0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application>Support>Type your query>Ask a question/Tap an error report>Send)

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes
sundy082
Active Level 1
Galaxy S
Did the issues resolve? I am having same issues after software update
0 Likes