Original topic:

Facing a Problem

(Topic created on: 10-31-2023 03:00 PM)
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emon52446
Active Level 2
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Galaxy S
I'm using s21FE Exynos version and it has Exynos 2100 which is enough powerful. But when I'm going to Play games like eFootball, pubg the frame rate do throttling. Getting stable fram rate but its throttling. Could this be fixed in the next update?
3 Comments
Galaxy S
It will not be fixed in update. Please buy SD processor phones 📱
siddhu_
Active Level 2
Galaxy S
Try thermal guardian app developed by Samsung electronics. As of now it isn't available for only few countries (not available for indian users) . But you can download it from a third party website. You can inc or dec throttling. If u maximize the performance, u will gonna face extreme heating.
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Without a log file, we cannot analyze this issue. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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