Face Recognition

[SBS23]

Hi,

I'm having issues with the Face recognition feature in my Galaxy S23 device. It doesn't work in the dim and low light. One have to adjust the face position so that the face can be recognized. Anyone having the same issue?

[TechiePradhumn]

Hmm
May be samsung rollout new update for it.

[cs-member11]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* To improve recognition performance, register face unlock again. 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application>Support>Type your query>Ask a question/Tap an error report>Send)

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support