charli
Beginner Level 2
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05-12-2017 07:06 AM in
Galaxy S
In my s7 edge m trying to open my galary.... Whenever I open camara folder in galary my phn got hanged and all pics showing blank... Plz gve any solution for this thanks
3 Comments

Prince
Active Level 7
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05-12-2017 10:07 AM in
Galaxy S
First Of all, Clear Cache Data Of Camera App & Gallery App
Then Clear Cache Data of your System too by clearing cache data in storage.
[Note : ☞Do not Delete ".thumbnails" folder which is hidden in "DCIM".
☞Indirectly don't delete "DCIM" too.]
Then Clear Cache Data of your System too by clearing cache data in storage.
[Note : ☞Do not Delete ".thumbnails" folder which is hidden in "DCIM".
☞Indirectly don't delete "DCIM" too.]

Prince
Active Level 7
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05-12-2017 10:09 AM in
Galaxy S
If you once clear your data then delete that hidden folder .thumbnails too
after that do not delete that folder
after that do not delete that folder
admin_
Expert Level 5
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05-12-2017 04:39 PM in
Galaxy S
Thank you for your query. The relevant department may serve you better/speedily, if you can provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).
