As per your concern, we would request you to kindly perform the following steps to resolve your issue.
● Kindly change the Wallpaper and theme of the device. Advise you to choose wallpaper available in a ‘Featured’ section of the wallpaper setting.
● Navigation Path to Change Wallpaper: Long Touch at Home Screen > Wallpaper and Style > -Change Wallpaper > Apply Any Wallpaper in Featured Section.
● Navigation Path to Change Theme: Long Touch at Home Screen > Themes > Apply themes available at Galaxy Themes.
If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)
