Error with Google pay

[Nadeembaji]

I have not rooted my phone, but when installation and activation it says phone is rooted. How ca we resolve this issue? 

[Nadeembaji]

Hoping Good Thank you bro😊

[SamS86]

Okay before that try this...
1. Touch and hold Gpay app icon and click little "i" on top right corner
2. Go to its storage and click on "clear data"

[Nadeembaji]

I have uninslled the app tryed reinstalling but still no help, even tryed clearing the cache no help

[SamS86]

Remove sim and try launching app??

[Nadeembaji]

Aah ok i will try out

[Nadeembaji]

No help still same issue, i think i need to visit service center

[SamS86]

Os this also happening with PhonePe ?

[Nadeembaji]

No, just insalled phone pay it works.

[iamMUKESH]

If you have rooted your phone, secure folder will not open
Try accessing secure folder, if you can access secure folder, your phone is not rooted

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We understand your concern and we will request you kindly visit the service center for a physical inspection of your device by a Samsung expert engineer. So that he can check the exact issue with the device and fix it as soon as possible. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support