Original topic:

Error reporting Copy - Paste Rhetoric by support staff

(Topic created on: 11-14-2024 03:05 PM)
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ShravanRN
Active Level 1
Options
Galaxy S
What's the point of having support if all they do is copy paste the same rhetoric and not provide any actual solution?

Samsung health recently got the medication support while doesn't work on phone for which I logged an issues and provided additional Details and logs as needed to hear nothing concrete back.

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2 Comments
Umangmathur
Expert Level 5
Galaxy S
Yes samsung needs to improve it
cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that as our error report team have provide you information that CSC Code feature, it's depends on Country to country Every county doesn't have the same monitoring features like, Sleep Apnea isn't available in India

Warm Regards,
Samsung Customer Support

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