Original topic:

Edge panels button grayed out

(Topic created on: 12-01-2024 07:56 AM)
239 Views
SAW7
Active Level 4
Options
Galaxy S
Hello 
My Samsung S20FE5G phone's edge panels button suddenly grayed out and not able to toggle it now. Could you please help me. 
If anyone have same issue this happened suddenly and in 2 3 days before. 

image


18 Comments
SAW7
Active Level 4
Galaxy S
I turned off the limited app and homescren but issue is same
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Bwin31
Active Level 6
Galaxy S
What recent apps you have installed on your phone? Like when the edge panel went off?
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SAW7
Active Level 4
Galaxy S
No app recently installed
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SAW7
Active Level 4
Galaxy S
How to turn of maximum power saving option?
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goodthings
Expert Level 5
Galaxy S
Kindly reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
SAW7
Active Level 4
Galaxy S
I have a issue not I got the main reason why the option are grayed out, my phone is not is power saving mode but still is is showing turn off the maximum power saving mode to apply wallpaper or themes. Any help on that ?
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SAW7
Active Level 4
Galaxy S
Thank you all for your replies, some how I am able to fix me issue by my own. No factory reset required. 🙏
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We also request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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