Dual WhatsApp Backup

[rupsbrown]

Hi there

I have just purchased an S22 Ultra to replace my old S20+ and I cannot see how to backup the dual WhatsApp that is running. The main WhatsApp function is working and backing up, however not the Dual Version - it says cannot be backed up. This has all my work WhatsApp's on it so I desperately need to sort the problem - all help much appreciated!!

Thanks

Rupert

[amanjalwehra]

Bro , ek ka backup leke usdo uninstall krke dekho ,phir dusre ka dusre google account pe backup le lena

[rupsbrown]

Thanks, tried that but it didn't work!

[amanjalwehra]

That's a big problem then

[amanjalwehra]

In New phone bro , try whatsapp one in secure folder, othen outside it with different google accounts

[amanjalwehra]

Bro I have tried on my s21 ultra, I am able to backup both whatspp on different googlr accounts

[rupsbrown]

Thanks for this - my immediate problem is being able to back up the Dual Whatsapp version on the old phone - any thoughts?

[saireddyy]

You can by using two different google account

[cs_member8]

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same.

Clear cache:
Menu>apps>settings>application>WhatsApp>storage>clear cache.

Uninstall and reinstall the application.

Download the latest version of WhatsApp:
Menu>apps>play store/galaxy store>WhatsApp >update.

We would like to inform you that "WhatsApp" is a 3rd party application that is not from Samsung. As we are trained to handle Samsung software and hardware-related troubleshooting, we advise you to contact the respective application software support. You can reach the app developer through the email channel for which please log in to the play store > select more option> select installed app> click on read more. If you have any queries regarding apps developed by Samsung, we will be happy to help you.

Thank you for writing to us.
Warm Regards,
Samsung Customer Support.

[malhotrs]

We're you able to find solution to this?