Original topic:

Dual Sim always on not working

(Topic created on: Sunday)
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Explorer_Dip
Active Level 3
Options
Galaxy S
Dear Samsung Team, 
I have purchased S25 Ultra on 04/10/2025.
 After updating One UI 8 in the S25 Ultra, Dual SIM always on was not working .Hence, request you to please fix it.
11 Comments
luvvv
Expert Level 5
Galaxy S
Its working in my S25 ultra.. 1759674842214.jpg
Explorer_Dip
Active Level 3
Galaxy S
Have you updated with one ui 8.0?
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luvvv
Expert Level 5
Galaxy S
Yes, of course. I was a Beta users and now using official One Ui 8.0..
MiraclePanda
Expert Level 2
Galaxy S
Hi 👋, how did you update from beta to official one ui 8 , can I know current version no. 1759707415365.jpg
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Explorer_Dip
Active Level 3
Galaxy S
See1759678971644.jpg
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COOLMAX
Active Level 5
Galaxy S
Evn m using Sam 25 ultra.. in my phone... it's working fine
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Explorer_Dip
Active Level 3
Galaxy S
I also checked with one ui 7.0 but it was working there
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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Explorer_Dip
Active Level 3
Galaxy S
I have shared
Please check and update
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