Original topic:

Download problem one ui 7

(Topic created on: 04-23-2025 05:06 PM)
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uddeshali
Active Level 4
Options
Galaxy S
Mobile data mera unlimited 5g wala hai 
Playstore me maine 2 baar Genshin Impact download kar liye 
Sala yeh baar baar aye jaara hai 
Mobile data toh thik chal raha hai 
2 ghanta se 46% me aatka hua hai 
Any solution guys 
Please help

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12 Comments
uddeshali
Active Level 4
Galaxy S
India kaa population k hisab se
It was expected😂
Sid23
Active Level 7
Galaxy S
Next time server jyada fast rakhenge... ya lot me update denge
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly follow the below given steps by using the given link to update device software.

● Please take note of the following important instructions before proceeding with any software updates on your devices:
1. Ensure that you have a stable Wi-Fi connection on your mobile device. Downloading via a mobile network may result in additional charges.
2. Check that you have enough storage space available on your device to accommodate the updates.
3. Make sure your device has sufficient battery life for the update process (above 50%).
4. Kindly restart the device.
Path: Press the power and volume down keys simultaneously for a few seconds.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support

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