Don't know why Samsung keeping saying that we have to visit service centre

[Maanu12]

I'm having an issue with my Samsung s20+, there are multiple lines appearing on my screen in every 3-4 day.

We all know it's a glitch going on with android, OnePlus is providing free screen replacement because they understand the trust of their users on their devices.

Samsung has lost the long build trust of their users.

[Daddycome]

Don't worry my friend I will resolve your problem

[sarnandu]

it is their clickbait😄

[cs_member9]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and I would request you to please visit the Nearby Samsung authorized service center to physically inspect your device.

https://www.samsung.com/in/support/service-center/

Service Policy for Line on Display Defect in Galaxy S20

• It is decided to consider this issue for only a one-time FOC replacement of OCTA assembly along with the Battery & Rework Kit in above-said model until 30th Sep 2023.
• .This policy is applicable only for the phones purchased within 3 years from the date of purchase.
• The final confirmation only be done by the service center after the physical inspection of the device.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support