Original topic:

Display orientation problem with S21 FE after Android 13 update.

(Topic created on: 12-17-2022 02:21 AM)
1737 Views
Rakeeb
Active Level 1
Options
Galaxy S
I am facing wrong orientation (portrait mode/landscape mode) issue very frequently after Android 13 update with my S21 FE. Applications like Camera, Gallery, YouTube or other 3rd party apps are not acting properly with display orientation.

 - If I take pictures, they are upside down.
 - If I play YouTube video in full screen mode, it's starts at upside down orientation. If I rotate my device to match the display, it rotates again and go back to upside down orientation.

In my opinion, it's system issue as most of the apps (system + 3rd party) are facing same problem after update. 

Please resolve this issue. This is very annoying. Thanks for all the support. 👍
14 Comments
santhik
Active Level 3
Galaxy S
Having same issue
0 Likes
cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Check after rebooting your device. 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes
Rakeeb
Active Level 1
Galaxy S
Problem solved with the latest update. 😊
0 Likes
RishiKiran
Beginner Level 3
Galaxy S
Same orientation problem in my camara app.. very irritating and annoying problem.. please give solution?
0 Likes
Ramesh40
Beginner Level 2
Galaxy S
i am having same problem here
0 Likes