Original topic:

Display of white illuminated line on top left till camera hole

(Topic created on: 03-31-2023 06:21 PM)
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s6liteuser
Active Level 4
Options
Galaxy S
Facing a white illuminated strip till camera on top left portion of display. Only seen when unlocking the phone and when proximity sensor activated. Strip dissapears once phone is unlocked..

Is this a software issue?? Or screen issue?
17 Comments
s6liteuser
Active Level 4
Galaxy S
On my s22 ultra
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s6liteuser
Active Level 4
Galaxy S
Request if some one can help
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cs-member11
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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s6liteuser
Active Level 4
Galaxy S
Visited the samsung center.. they are planning on a manual reboot and flashing of os. However if it does not solve... then????
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Samultra22
Beginner Level 2
Galaxy S
Facing a white illuminated strip till camera on top left portion of display. Only seen when unlocking the phone and when proximity sensor activated. Strip dissapears once phone is unlocked

It is Software issue as after software update it has started... My phone is very much proper with no dent no issue with phone and all good health of phone...

It seems Samsung is doing this on purpose so they can earn on display change.

I have already made complained for the same
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kukku_12
Active Level 1
Galaxy S
Hello sir/ma'am,
I have the exact same issue. How did you get it fixed?
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s6liteuser
Active Level 4
Galaxy S
Pl share your ordeal on the given Twitter handle...

Tag my feed and tag samsung samsung india..

Also send a mail to samsung support giving details.

When you get a call stick to getting free display change and escalating
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Atin Tiwari
Beginner Level 2
Galaxy S

Facing same issue and if I get of from power saving mode then white light continue remains active

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