Original topic:

Display issue

(Topic created on: Saturday)
19 Views
gaganpreetgandhi
Active Level 3
Options
Galaxy S
Recently i face one issue that is i received green line in my s21 fe display don't know how eventhough my phone has not drop or any type of external damage to the phone, Can anyone tell me its solution and why did this happened?
3 Comments
SKDMnights
Active Level 3
Galaxy S
Kuch nhi ho skta, paise deke display change krwao , aur kbhi samsung ka phone mt lena life mein.🔥
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.

Please follow these easy troubleshooting steps which may help in resolving this issue:

● Kindly restart your device.

● Update software on device: apps screen > Settings > Software update > Download and install > Download > Install now.

● Reset the device:
Note: Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite. Remember Google password before resetting the device because it required during initial setup. If you don't remember the password, then reset (Forgot password) your google account.

Settings > General Management > Reset > Temporary cloud backup or External storage backup > Factory data reset (This will erase all data, including files and downloaded apps.)

If the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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ram_ram
Expert Level 5
Galaxy S
Ask for free replacement of display from Samsung service center
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