Original topic:

Display Issue

(Topic created on: 4 hours ago)
104 Views
srinim
Active Level 2
Options
Galaxy S
Yoo Guys, i bought S24 ultra on Jan 2025. Suddenly it has some touch issues even though i did not even drop my phone. Display is completely fine. Even my screen guard barely has a scratch. As you can see in the below picture, when i tried screen test, i find some dead pixels. S pen works completely fine in that places. Its just touch on hands does not work. First i thought screen protector is an issue. So i removed that. Still the issue is same 🥲

image


19 Comments
RIPA35
Expert Level 5
Galaxy S
Yes, please change your device display immediately.
0 Likes
srinim
Active Level 2
Galaxy S
Man, I didnt even drop my phone. Its not my mistake. Its clearly a build quality issue. How can i accept this and spend my money 🥲
Pikhe
Active Level 5
Galaxy S
You should have checked this before the warranty got expired now to they will claim money for this
0 Likes
srinim
Active Level 2
Galaxy S
The phone completely worked fine before. Its just happened after the new update. Not sure if that update is the problem.
Pikhe
Active Level 5
Galaxy S
But you can get it checked once and ask the problem in service center may be they would be able to slove this problem in free or minute charges may be
srinim
Active Level 2
Galaxy S
Hope so, i will check with them tomorrow morning
RIPA35
Expert Level 5
Galaxy S
Right
0 Likes
vi18
Active Level 8
Galaxy S
Visit service center they will replace it.
If my suggestion helps you then please accept it as solution by clicking on three dots.
0 Likes
srinim
Active Level 2
Galaxy S
The thing is they will charge me even though its clearly a build quality issue. How can i just accept that and pay for an display. I hope atleast they will give some discount
0 Likes