Display Issue After Update

[S24ultrauserIND]

Have updated my 24 ultra And it was good but after updating sometime later display got a flickering horizontal line at the bottom of the phone which is not in green colour it in a colour od green blue and white line ..

Will this get replaced at no coat atleast any cost reduction in replacement 

Be carefull on updating onw ui 7

[Arya495]

Thats a shortcut bar. Looks like alignment issue. Just hold and drag it to one side. It will be solved.

[S24ultrauserIND]

No i think will it be flickering? No right

[Arya495]

I too found that. But it was not flickering though. I long pressed and moved it to side. All good for now it seems

[S24ultrauserIND]

Yes but now the Touch is not working in a paticular area

[S24ultrauserIND]

For me its right corner below where are s pen is placed is it same for you?

[S24ultrauserIND]

Will this be replaced ? Or need to pay and replace?

[Arun1405]

Did you check the phone's heating issue during the update?

[S24ultrauserIND]

This how it came

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.

Please follow these easy troubleshooting steps which may help in resolving this issue:

● Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off. Kindly power buttons on the device after by pressing power for 5-7 seconds.

● Reset the device:
Note: Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite. Remember Google password before resetting the device because it required during initial setup. If you don't remember the password, then reset (Forgot password) your google account.

Settings > General Management > Reset > Temporary cloud backup or External storage backup > Factory data reset (This will erase all data, including files and downloaded apps.)

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support