Original topic:

Display DPI(Minimum Width) automatically increases and decreases

(Topic created on: Monday)
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DrAbhishekvyas
Active Level 4
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Galaxy S
I've been experiencing this issue on my phone with both One UI 8 and One UI 7 updates. Sometimes the DP of some text on the screen automatically increases or decreases. Sometimes it appears very small, and sometimes everything appears enlarged. This is all happening automatically. I request Samsung to fix this as soon as possible.
It's not only in one in every application i am facing this please suggest what to do.

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1 Comment
cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the same video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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