Original topic:

Digital wellbeing widget not showing proper usage status

(Topic created on: 12-03-2023 11:25 AM)
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RaizelExclusive
Active Level 3
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Galaxy S
Recently I updated the security update on my s21 fe snapdragon version and after that update I am getting a problem that the digital wellbeing widget is not showing correct time usage , after I touch and open that widget it shows correct time .
But at first it didn't.

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First it showed me 13 h and when I opened that widget it showed 1h time.
This is happening from last 3 4 days.

2 Comments
AGalaxyuser
Expert Level 5
Galaxy S
Tap refresh icon to get correct sot count 1701583434102_1701583434098_0.png
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. This will help us to further investigate and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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