Diagnostics shows batery life as low even after replacement

[vicascharles]

Samsung members app test shows that my Samsung s20 battery needs replacement even after i got it replaced two days ago. Samsung service center, Udupi, India guys said if i format the device once it should be fine. So i did that. Yet there is no use. Did samsung service center cheat me??

[vicascharles]

Still shows this

[souravsrv1176]

How much u pay for?

[vicascharles]

Nearly 3k

[deepak0099]

Hi, did you get resolution of this issue?

[vicascharles]

The issue till exist

[iamrohitkm]

Did you try factory reset?

[vicascharles]

Yes. I did the factory reset

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[varification]

I am facing the same issue today I changed my Samsung Galaxy s10 bettry and still its showing weak battery
Can you please help me what to do now if I do software update also through service center and its not resolved then what to do??
As I saw the above comment and the issue still occurring