kpu
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08-24-2018 11:15 AM in
Galaxy S
My 8 months old samsung galaxy s8 shut down without any reason.
When this happens battery is above 50%.
It didn't booting up even power key was not working.
I even tried pressing volume down key,BIXBY button and power button together but nothing happens.
I paid 50k for this smartphone
This is disgusting.
Then I use charger,
After some time it shows charging and battery is still showing above 50%
I think this is not battery problem?
Can anyone tell what the problem is this?
And also
device is heating like a hell.
When device is new there is not heating problem at all even after playing games for hours
But after official oreo update s8 is heating too much.
When this happens battery is above 50%.
It didn't booting up even power key was not working.
I even tried pressing volume down key,BIXBY button and power button together but nothing happens.
I paid 50k for this smartphone
This is disgusting.
Then I use charger,
After some time it shows charging and battery is still showing above 50%
I think this is not battery problem?
Can anyone tell what the problem is this?
And also
device is heating like a hell.
When device is new there is not heating problem at all even after playing games for hours
But after official oreo update s8 is heating too much.
3 Comments
MiraclePanda
Expert Level 2
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08-24-2018 11:27 AM in
Galaxy S
better visit Samsung service centre, it could be os corruption.
559XG
Active Level 3
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08-24-2018 03:44 PM in
Galaxy S
try factory reset
admin_
Expert Level 5
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08-27-2018 12:54 PM in
Galaxy S
We regret for the inconvenience caused. Regarding your concern we would suggest you to visit nearby Samsung Service Centre in order to get your device physically inspected by the Service Engineer. Please find service centre details in the link provided -http://www.samsung.com/in/support/servicelocation
Be sure to hit ♡ when you find an answer that works for you.
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
Be sure to hit ♡ when you find an answer that works for you.
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/