Corrupted system issue

[CrazyDNA]

I used my s23 for random photo and video shooting. That day camera app got freezed and whole screen went black. Then lock screen came and camera app didn't worked. 

After few moments I checked my captured media, I noticed that video is lagging and not playable. 

Cleared data of camera app, gallery app, and default video player and still didn't worked. 

Now there is delay between click the video button and video start playing.

So, talking to chatgpt, I found out when I move the video from default folder to another folder, the video issue is gone and playing smoothly in every app.

So the location having some issue. 

What to do ?

Can't go recovery mode to wipe partition, it says pdp failed. Chatgpt says this happening cause corrupted system issue.

What to do?

[atechfreak]

Open smart switch app, click on cloud icon top right.

Backup your data to Samsung cloud, it's unlimited & free. Or connect a usb drive and backup All data.

Backup your WhatsApp to Google drive.

Factory reset & erase all data.

Restore from cloud/usb drive.

[CrazyDNA]

Hey, thanks. I did the same and as I was having limited data, I discovered they have smart switch PC app that can do the same.

So, Factory reset solved the issue.

[atechfreak]

Good to hear that your issue got resolved. You have 3 options to backup. 1) Free unlimited Samsung cloud backup. 2) Backup to USB/SSD. 3) To a computer using smart switch app.