Original topic:

Color and temperature shift in s10+ after may 2021 security update

(Topic created on: 06-01-2021 03:26 AM)
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romitlamba
Active Level 3
Options
Galaxy S
Hi, I an noticing a color and temperature shift or change in almost all the photos that I take from my s10 plus after security patch update for May 2021. Kindly look into it and try to solve it asap without waiting for further security patches. Thanks.
3 Comments
Galaxy S
Is the change in a good way or bad. Also when did you receive May security patch I have s10 and I still haven't got may security patch.
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romitlamba
Active Level 3
Galaxy S
It's obviously not good. I got it 4 or 5 days back.
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cs-member13
Expert Level 4
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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