Original topic:

Clicks are not working in my apps including Instagram and carrom

(Topic created on: 11-29-2021 08:32 PM)
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sameerc
Active Level 2
Options
Galaxy S
Lots of apps including Instagram and carrom, on such apps.  Links are not working, 
Especially Instagram , links on post and links in bio not working.
Anyone else facing same issues ?
5 Comments
Galaxy S
Device?
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sameerc
Active Level 2
Galaxy S
S21 ULTRA
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cs-member13
Expert Level 4
Galaxy S

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. And please follow the easy troubleshooting steps which might help to solve the issue.

Clearing the app cache is kind of like a cleanse for your apps. It will get rid of residual files that could be slowing down the app.

Open Settings, and then swipe to and tap Apps. Select or search for the app you want to clear. Tap Storage, and then tap Clear cache.


Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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sameerc
Active Level 2
Galaxy S
I did try clearing the app cache. Still isssue is not solved. Any solutions you guys have ? Why do you guys rely on customers and users to solve the issue? Why don't you guys run this test on devices before releasing new OS?

Need help. Because of this I am not able to even click on sponsored shop link in the app.
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