Original topic:

Chat Feature doesn't work Properly

(Topic created on: 08-16-2022 10:56 AM)
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Ultra_Devil
Expert Level 5
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Galaxy S
Hope almost all Samsung users are facing this issue. Samsung Messenger app doesn't work with other RCS providers even with Google Messenger where Samsung is also using the same customised Messenger.. but can chat only if the recipient has the Samsung Messenger and chat enabled.. aaahh Pain..
1 Comment
cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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