I'm using galaxy s23fe and from past 6 month I'm facing issue of charging, charging port is not working properly , my phone is in warranty and i visited 4 times to solve my problem..
They solved my isssue at that time but again after sometimes it showed same problem.
I went again and again, and now i am facing same issue, I'm totally frustrated with this phone. I don't want to visit again and again with same problem, today phone is in warranty but what will happened or how much they charge when warranty expired.
Kindly go to again service center for resolves this issue. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
It's understandable that you're frustrated with the recurring charging port issue on your Galaxy S23 FE. Here's what you can do: While under Warranty: * Document Every Visit: Keep detailed records of each service visit, including the date, time, technician's name, and a description of the issue and the solution provided. * Escalate the Issue: If the issue persists after multiple service visits, escalate the matter to Samsung customer care. Explain the situation clearly and request a permanent solution or a device replacement. * Consider Consumer Protection Laws: Research consumer protection laws in your region. These laws may provide additional rights and remedies for defective products. After Warranty Expires: * Contact Samsung Support: Even after the warranty expires, you can still contact Samsung support for assistance. They may offer paid repair options or provide troubleshooting advice. * Third-Party Repair Shops: Consider reputable third-party repair shops. They may be able to diagnose and fix the issue at a lower cost than Samsung. * DIY Repair (with Caution): If you are technically inclined, you might find guides or tutorials online for repairing the charging port yourself. However, this should be done with caution and may void any remaining warranty. Preventive Measures: * Avoid Forcing the Cable: Don't force the charging cable into the port. Gently insert and remove it. * Clean the Port: Regularly clean the charging port with a soft, dry brush to remove dust and debris. * Use Original Charger: Whenever possible, use the original Samsung charger that came with your phone. Important Note: The cost of repairs after the warranty expires will vary depending on the specific issue and the repair center. I hope this information helps you find a resolution to the charging port issue and improves your experience with your Galaxy S23 FE.
If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved". Thank you 😊
We regret to hear about your experience with our product. Please believe that this is not a usual occurrence. We would request you visit the service centre where your product was previously serviced. They will provide you with all the information in a better way after inspecting the device physically.
